Welcome to Royal Cab Rajasthan. This Refund Policy explains the terms under which refunds are processed.
1. Booking Confirmation
- Refund is only applicable on advance payments.
- No refund will be provided for completed rides.
2. Cancellation Refund
- If you cancel 24 hours before ride, you may get full or partial refund.
- If cancellation is done last-minute, refund may not be applicable.
3. No-Show Policy
- If the customer does not show up at pickup location, no refund will be given.
4. Service Failure
Refund may be provided in case of:
- Driver not arriving
- Wrong service provided
- Booking not confirmed but payment deducted
5. Delay & External Factors
No refund for delays due to:
- Traffic
- Weather conditions
- Road issues
6. Refund Process
- Refund will be processed within 5–7 business days.
- Amount will be credited to original payment method.
7. Payment Gateway Charges
- Payment gateway charges (if any) may be non-refundable.